Introduction

Combine cross-channel marketing with 1:1 personalization.

Automatically pull real-time shopper data into Dotdigital with powerful commerce integrations with Shopify, Adobe Commerce, Big Commerce, Woo Commerce, Shopware and more.

Key Features

• Cross-Channel Marketing: Use your data to power cross-channel marketing campaigns across email, SMS, WhatsApp and social channels that keep your brand top of mind and grow customer lifetime value.
• Customer Retention: Turn window shoppers into repeat customers. Use web behavior tracking to trigger timely abandoned cart, abandoned browse, back-in-stock, replenishment and post-purchase campaigns.
• Real-Time Recommendations: Tailor product recommendations in real-time across web and email based on customer preferences, product catalog data, buying and browsing history. Create urgency and drive sales using dynamic countdown timers and coupons, and social proof.
• Ecommerce Management: Take the complexity out of scaling your ecommerce business with flexible multi-store, region, and brand management within one Dotdigital account. Automatically tailor content to customers globally in their local time, language and currency.
• Audience Segmentation: Easily segment your audience with pre-built RFM personas, AI-suggestions and visual dashboards. Build tailored experiences for each segment, for example early access sales for returning customers.
• Customizable Popovers: Easily create popovers that match your branding – no coding required. Trigger popovers to capture email addresses and mobile numbers, and tailor content based on time, behavior, preferences and context.
• Actionable Insights: Our commerce dashboards arm you with actionable insights to drive store revenue. Track revenue attribution, highlight marketing opportunities, and build new target audience lists from your data reports.