Deliver Timely, Personalized SMS Messages

Deliver timely, personalized SMS messages that work alongside email and your other marketing channels.

With open rates of 98%, SMS marketing and transactional messages get noticed. It’s ideal for delivering concise, urgent messages like order statuses, reminders and limited-time offers. Increase conversions by personalizing messages using behavioral and transactional data.

Start conversations, collect feedback, and answer questions instantly. Create memorable moments with every text for deeper engagement and more conversions.

Connect Dotdigital to your ecommerce platform and trigger real-time, automated SMS messages at key moments. From welcome messages, to abandonment reminders, to personalized loyalty coupons, SMS works brilliantly across your customer journey.

Email and SMS Coordination

Email and SMS work together to increase conversions. Use Dotdigital’s platform to coordinate SMS and email campaigns that reach your audience at the right moment. WinstonAI is also on hand to convert a winning email to SMS in just one click.

Global Campaigns

Send SMS campaigns worldwide with high deliverability, supported by our expert Messaging Operations team and premium sending routes. Perfect for global promotions, alerts, and customer communications.

User Empowerment

Create, test and optimize your SMS campaigns without relying on IT and development teams. All within the same platform you send your emails. The power is in your hands.

Enhanced Mobile Marketing

Ramp up your mobile marketing engagement with visual content and media files in MMS. And add WhatsApp and conversational SMS to your marketing mix to open up 1:1 conversations that build deeper relationships.

Features

• 1:1 style personalization for SMS
• Convert emails to SMS with one click
• Reach customers in 220+ countries
• Unmatched speed and reliability
• Increase engagement with MMS
• A/B testing